bdjeed Terms & Conditions

By accessing, registering on, or using any part of the bdjeed platform — including the website at bdjeed.net, any associated mobile applications, and all related services — you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. If you do not agree with any provision of these terms, you must immediately cease using the bdjeed platform and close your account if one has been created.

These Terms & Conditions constitute a binding legal agreement between you (the player) and bdjeed. They apply to all interactions with the platform, including account registration, deposits, withdrawals, gameplay, participation in promotions, use of customer support services, and any other activity conducted through bdjeed.net or affiliated services.

bdjeed reserves the right to modify, update, or replace these Terms & Conditions at any time at its sole discretion. Where changes are material, bdjeed will notify registered players via the email address on file no less than 7 calendar days before the updated terms take effect. It is your responsibility to keep your registered email address current and to review these terms periodically. Continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Terms & Conditions.

Access to and use of bdjeed is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout their use of the platform:

• You are at least 18 years of age. bdjeed does not permit gambling by persons under the age of 18 under any circumstances.
• You are a natural person (not a corporation, trust, partnership, or other legal entity) registering on your own behalf.
• You do not already hold an existing account with bdjeed. Only one account per person is permitted.
• You are not acting as an agent, nominee, or representative for any third party.
• You have the legal capacity under the laws applicable to you to enter into a binding contract and to engage in online gaming.
• You are not a director, officer, employee, consultant, agent, or affiliate of bdjeed, nor an immediate family member of any such individual.

bdjeed also reserves the right to restrict access to the platform from specific jurisdictions where online gambling is prohibited by local law. It is the sole responsibility of the player to ensure that accessing and using bdjeed is permitted under the laws of their jurisdiction before registering. bdjeed makes no representation or warranty that the platform is lawful or available in any particular location.

To access the full range of bdjeed services, including placing bets, playing casino games, and making deposits and withdrawals, you must register a personal account. The registration process requires you to provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, residential address, email address, and mobile number.

Account Information Accuracy

You are required to ensure that all information provided at registration and throughout your use of the platform remains accurate and up to date. If any of your details change — including your residential address, mobile number, or email address — you must update your account information promptly via the Account Settings section. Failure to maintain accurate account information may result in delays to withdrawal processing or suspension of your account.

Know Your Customer (KYC) Verification

bdjeed operates a Know Your Customer (KYC) verification programme as part of its commitment to responsible gaming, fraud prevention, and anti-money laundering compliance. You may be required to submit identity verification documents at any stage, including at registration, prior to your first withdrawal, and at any time during your account's active period if bdjeed has reasonable grounds to request verification. Documents typically required include:

• A valid government-issued photographic identity document (National ID card, passport, or driving licence).
• Proof of residential address dated within the last three months (utility bill, bank statement, or official government correspondence).
• Proof of ownership of the payment method used for deposits (e.g., screenshot of bKash or Nagad wallet showing your registered mobile number).

bdjeed aims to complete identity verification within 24 hours of receiving satisfactory documentation. Withdrawal requests will be held pending successful KYC completion. bdjeed will not process withdrawals to payment methods not verified as belonging to the account holder.

Account Security

You are solely responsible for maintaining the security and confidentiality of your bdjeed account credentials, including your username and password. You must not share your login details with any third party. bdjeed will never ask for your password via email, telephone, or live chat. Any activity that occurs under your account credentials is your responsibility. If you suspect that your account has been accessed without your authorisation, contact bdjeed support immediately at [email protected].

bdjeed supports a range of local and international payment methods for deposits and withdrawals, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All financial transactions are processed in Bangladeshi Taka (BDT) unless otherwise stated.

Deposits

• The minimum deposit amount is ৳200. Maximum deposit limits may apply depending on the payment method and account verification status.
• Deposits are credited to your bdjeed account balance promptly upon confirmation from the payment provider. Processing times vary by method — mobile wallet deposits via bKash or Nagad are typically instant.
• bdjeed does not charge transaction fees on standard deposits. However, your payment provider may apply its own charges — bdjeed is not responsible for any fees levied by third-party payment processors.
• All deposited funds must originate from a payment method registered in your own name. Deposits from third-party accounts are not permitted and may result in account suspension and funds being returned.

Withdrawals

• The minimum withdrawal amount is ৳500. Maximum withdrawal limits per transaction and per day may apply and are displayed in the cashier section of your account.
• Withdrawals can only be processed to the same payment method used for the most recent deposit, or to a verified payment method on file. bdjeed does not process withdrawals to third-party accounts under any circumstances.
• Withdrawals to bKash and Nagad mobile wallets are typically processed within 15 minutes of approval during standard business hours. Bank transfers may take up to 2 business days depending on the receiving institution.
• KYC verification must be fully completed before any withdrawal can be processed. Incomplete verification will result in the withdrawal being held until satisfactory documentation is received.
• bdjeed reserves the right to perform additional security checks on withdrawal requests that exceed certain thresholds or are flagged by our fraud prevention systems. Such checks may extend processing times.

Currency & Exchange

The bdjeed platform operates primarily in Bangladeshi Taka (৳ / BDT). All game stakes, winnings, bonus amounts, and account balances are displayed in BDT. Where a game is offered by a third-party provider in a different currency, bdjeed will convert the amounts to BDT at the prevailing exchange rate at the time of the transaction. Exchange rate fluctuations are the player's responsibility.

bdjeed offers a variety of promotional offers to both new and existing players, including welcome deposit bonuses, free spin packages, reload bonuses, cashback offers, and seasonal event promotions. All bonuses and promotions are subject to the general bonus conditions set out in this section and to any specific terms published on the individual promotion page.

General Bonus Conditions

• Wagering Requirements: Bonus funds are subject to wagering requirements before any associated winnings can be withdrawn. The specific wagering multiplier (e.g., 25x, 30x, 35x) is stated on each promotional offer. Unless otherwise specified, wagering requirements apply to the bonus amount only.
• Eligible Games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while live dealer games, table games, and sports betting may contribute at a reduced rate or not at all. Contribution rates are specified in the individual promotion terms.
• Bonus Expiry: All bonuses carry an expiry period, typically 7 to 30 days from the date of issue, within which the wagering requirement must be met. Unused or unmet bonus balances expire automatically after this period without replacement.
• Maximum Withdrawal from Bonus: Unless otherwise stated, the maximum amount that can be withdrawn from winnings generated using bonus funds is capped at 10x the bonus amount. Any winnings in excess of this cap will be removed at the time of withdrawal.
• Bonus Abuse: bdjeed monitors player activity for signs of bonus abuse, including low-risk hedging strategies, systematic exploitation of bonus terms, or patterns of play designed to fulfil wagering requirements without genuine risk. Where bonus abuse is detected, bdjeed reserves the right to void the bonus, related winnings, and to suspend the account.

Welcome Bonus

New players at bdjeed may be eligible for a welcome deposit bonus of up to ৳20,000 on their first qualifying deposit. To qualify, the deposit must meet the minimum amount specified in the current welcome offer. The welcome bonus is available once per player, per household, per IP address, and per device. Players who create multiple accounts to claim the welcome bonus more than once will have all associated accounts closed and balances forfeited.

VIP & Loyalty Programme

bdjeed operates a five-tier VIP loyalty programme — Bronze, Silver, Gold, Platinum, and Diamond — which rewards consistent play with enhanced benefits including higher cashback percentages, faster withdrawal processing, dedicated account managers, and invitations to exclusive tournament events. VIP status is awarded based on rolling play volume over a calendar month and is reviewed monthly. bdjeed reserves the right to adjust VIP programme terms, tier thresholds, and benefits at any time.

As a registered bdjeed player, you agree to use the platform in good faith and in compliance with these terms, applicable laws, and the reasonable instructions of bdjeed support staff. The following conduct is strictly prohibited:

• Providing false, misleading, or fraudulent information at any stage of registration or KYC verification.
• Opening more than one bdjeed account, whether under your own identity or using fictitious or third-party identities.
• Using the platform for any purpose related to money laundering, fraud, or any other criminal activity.
• Attempting to reverse-engineer, hack, intercept, or otherwise interfere with the bdjeed platform, its servers, its software, or any game outcome.
• Using automated software (bots), scripts, or any artificial intelligence tool to interact with the platform on your behalf without express written permission from bdjeed.
• Colluding with other players in multi-player games to gain an unfair advantage.
• Exploiting any software error, glitch, or miscalculation in any game or odds display. Any winnings obtained as a result of a technical error are void and will not be paid.
• Making offensive, abusive, defamatory, or harassing communications via any bdjeed communication channel including live chat and support email.
• Transferring funds between player accounts or facilitating any form of chip-dumping.

All content on the bdjeed platform — including but not limited to the bdjeed brand name, logo, trademarks, domain name, website design, graphics, text, software, databases, game interfaces, and promotional materials — is the exclusive intellectual property of bdjeed or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bdjeed platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any bdjeed content without prior written authorisation.
• Modify, translate, adapt, or create derivative works based on bdjeed platform content.
• Use the bdjeed brand, logo, or name in any commercial context or in a manner that could cause confusion or imply endorsement.
• Frame or mirror any portion of the bdjeed website on any other server or web-based interface.
• Use any data mining, scraping, or extraction tools to collect information from the platform.

Game content — including slot titles, live dealer interfaces, and table game graphics — is owned by the respective game studios and providers (including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and is subject to their individual intellectual property protections. Any unauthorised use of game content is a violation of both bdjeed's terms and the rights of those third-party providers.

bdjeed respects the intellectual property rights of third parties and expects users to do the same. If you believe that any content on the platform infringes your intellectual property rights, please contact us at [email protected] with full details of your claim.

To the fullest extent permitted by applicable law, bdjeed and its officers, directors, employees, agents, and partners exclude all liability for any direct, indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of, or inability to use, the bdjeed platform. This includes, without limitation:

• Loss of funds due to your own gameplay decisions, including losses sustained during sports betting, casino games, or any other wagering activity.
• Temporary or permanent unavailability of the platform due to maintenance, technical failures, or force majeure events.
• Errors in odds display or game information that are corrected prior to settlement, where the corrected version governs.
• Unauthorised access to your account as a result of your failure to maintain the confidentiality of your login credentials.
• Actions of third-party game providers, payment processors, or other partners over whom bdjeed has no direct operational control.
• Any financial losses you sustain as a result of gambling on the bdjeed platform, including losses in excess of your deposited funds where permitted by applicable bonus mechanics.

bdjeed's total liability to you for any claim arising under or in connection with these Terms & Conditions — whether in contract, tort, negligence, or otherwise — shall not exceed the total net deposits made by you to your bdjeed account during the 12-month period immediately preceding the event giving rise to the claim.

bdjeed reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within a reasonable period of being requested.
• Reasonable suspicion of fraud, money laundering, or any other criminal activity.
• Detection of duplicate accounts or any attempt to circumvent the one-account-per-player rule.
• Confirmed underage gambling or misrepresentation of age.
• Player-initiated self-exclusion request.
• Account inactivity in excess of 12 consecutive months (dormant account policy — see below).

Voluntary Account Closure

Players may request voluntary account closure at any time by contacting bdjeed support at [email protected]. Upon receiving a closure request, bdjeed will process any pending verified withdrawal of the remaining account balance to a verified payment method before closing the account. Closure requests submitted while a KYC verification is outstanding will be held until verification is complete or the balance is returned to the deposit source.

Dormant Account Policy

An account is classified as dormant if it has had no login activity for 12 consecutive months. bdjeed will send a notification email to the registered address before applying the dormant account policy. After a further 30-day notice period without response, a monthly administration fee of ৳100 (or the remaining balance, whichever is lower) may be deducted from the dormant account balance. Accounts with a zero balance after this process are permanently closed. Players wishing to reactivate a dormant account before closure may do so by logging in at any time during the notice period.

These Terms & Conditions and any dispute or claim arising out of or in connection with them — whether contractual, tortious, statutory, or otherwise — shall be governed by and construed in accordance with applicable law. bdjeed operates as an online entertainment platform and makes no representations regarding the legality of online gambling in any particular jurisdiction.

Dispute Resolution

If you have a complaint or dispute relating to your bdjeed account, a game outcome, a payment, or any other aspect of the platform, you should in the first instance contact bdjeed's customer support team at [email protected], providing full details of the issue including your account username, the relevant date and time, and any supporting documentation or screenshots. bdjeed aims to acknowledge all formal complaints within 24 hours and to provide a substantive response within 5 business days.

If you are dissatisfied with bdjeed's response to your complaint, you may escalate the matter by written notice addressed to the bdjeed compliance team. bdjeed will conduct a secondary review and provide a final decision within 10 business days of receiving the escalation notice. The outcome of this secondary review constitutes bdjeed's final position on the matter.

Game Outcome Disputes

The result of any game offered on the bdjeed platform is determined by the software of the relevant game provider (e.g., Pragmatic Play, Evolution Gaming, NetEnt, Spribe) and is final and binding once the round is complete. In the event of a technical malfunction that interrupts a game round, bdjeed will void the affected round and return all stakes to the player's account balance. bdjeed does not accept claims based on alleged errors in a player's own device, network connection, or browser.

Entire Agreement

These Terms & Conditions, together with bdjeed's Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and bdjeed with respect to your use of the platform and supersede all prior agreements, representations, and understandings, whether oral or written. If any provision of these terms is found to be invalid or unenforceable by a competent authority, the remaining provisions shall continue in full force and effect.